Official recipe · Research across apps
Build an incident timeline and postmortem
Source-backed example. Practical decision guidance is proposed and untested; this is not a full implementation guide.
The problem
After an incident, the sequence of events and unresolved responsibilities can remain scattered across messages, pages and local evidence.
Agent job
Reconstruct timestamps from incident sources and draft a postmortem, action owners and a channel note, clarifying uncertain judgments.
Expected output
An incident timeline, postmortem and channel-note draft for review.
Where this framing comes from
- Core problem: Editorial purpose framing
- Agent job: Editorial purpose framing
- Expected output: Editorial purpose framing
- Relevant job roles: Editorial purpose framing
- Benefit type: Editorial purpose framing
Editorial framing and outcome limits
Describes the task’s purpose and intended output; measured benefit, safe unsupervised operation and successful delivery are not established by this framing.
Editorial synthesis based on the linked source. This framing does not add evidence of successful delivery or results.
Case-specific decision guidance · untested
Case-specific decision guidance and first checks are original proposals. The linked source supports the attributed task; this added guidance has not been executed.
Read the attributed source evidence and original caveats below ↓
Why use this
After an incident, team members may remember different sequences while alerts, chat and local evidence use inconsistent timestamps. A concise postmortem can become misleading if it turns temporal proximity into a causal explanation.
This job could assemble an evidence-linked chronology and a draft that separates established events from unresolved hypotheses. Making proposed actions and owners explicit supports a review discussion without silently assigning blame or commitments.
Why an agent / simpler alternative
- Useful judgment
Reconcile timestamps and conflicting accounts, distinguish observations from causes and identify questions requiring human judgment.
- Simpler alternative
Use a standard incident form when one complete timeline already exists.
- Unsuitable when
The evidence is incomplete but the task demands certainty, blame or unapproved operational changes.
Proposed inputs
- Name
Incident evidence
- Owner
Incident lead
- Minimum scope
Approved alerts, messages and logs for a bounded window
- Quality check
Record timezone, clock source and missing intervals
- Name
Review brief
- Owner
Incident owner
- Minimum scope
Scope, known impact and proposed participants
- Quality check
Separate confirmed facts from recollections
Access and setup — proposed or unknown
- Proposed minimum
Read copies of scoped evidence and write a private draft; no paging, channel posting or system changes.
- Compatibility unknowns
Current connector access, timestamp normalization and exact runtime compatibility are unknown.
- External actions requiring approval
Publishing the postmortem, assigning work, posting channel notes or disclosing sensitive logs requires approval.
Expected deliverable and review checks
- Proposed artifact
Timeline, causal hypotheses, evidence gaps and proposed action-owner table with an unsent channel note.
- Critical checks
Trace event times; distinguish mitigation from recovery; verify owner acceptance before treating tasks as commitments.
- Missing output evidence
This overlay adds no new output inspection, execution or validation; consult the referenced canonical source outcome limits.
Failure signals and proposed responses
- Signal
One clock is offset
- Why it matters
The reconstructed order may reverse cause and effect
- Proposed response
Retain original times and document unresolved normalization.
- Signal
A chat suspicion becomes the root cause
- Why it matters
Tentative discussion becomes a false finding
- Proposed response
Keep it a hypothesis and identify supporting or contradicting evidence.
Effort and cost — unknown
- Setup work
Define the evidence window and timeline conventions.
- Ongoing review
Review impact, causality and proposed ownership with participants.
- Unknowns
Evidence completeness, log retention, review effort and service costs are unknown.
First check — proposed, unexecuted
- Status
proposed_unexecuted
- Synthetic fixture
Invent an alert, chat sequence and log excerpt with one timestamp conflict and one unconfirmed causal claim.
- Acceptance checks
Expose the conflict; label hypotheses; leave owners proposed; send no channel note.
- Stop conditions
Stop if protected logs would be exposed or missing evidence makes a definitive conclusion impossible.
Limits
A coherent narrative does not establish causality, accountability or acceptance of remediation work.
Editorial candidate. This is source-backed reporting or a documented workflow. BotCurrent has not independently tested this task. A proposed Canadian adaptation is not evidence of a Canadian deployment or compliance certification.
Original source
https://academy.claude.com/use-cases/incident-postmortem ↗Attributed to: Anthropic
Official recipe- Original action type
- cross_app_investigation
- What the source supports
- Read incident messages, paging history and local evidence, reconstruct timestamps, and write a postmortem with action owners and a channel-note draft.
- Source outcome limits
- This official recipe describes a procedure; it does not prove successful execution or independently reproduced results.
- Evidence attribution caveat
- This official recipe describes a procedure; it does not prove successful execution or independently reproduced results.
- Source approval description
- Source shows a judgment clarification and draft note awaiting approval.
- Named tools
- Claude Cowork; Slack; PagerDuty; optional Datadog; Engineering plugin
- Model or version
- Unknown
- Publication date
- Unknown
- Source last checked
- 2026-10-14
- Demonstrated in Canada
- Unknown
- Canadian availability
- Unknown
- Proposed Canadian adaptation
- Normalize incident timestamps across Canadian zones; remove personal or client-sensitive data before sharing.
- Recommended approval boundaries
- Review source references and artifacts; approve any posting, external send, ledger entry, contract acceptance or sensitive-data disclosure separately.